Meet Valentina, your tech-savvy solo virtual assistant.
I'm Valentina Akpan, an independent virtual assistant based in Moncton, New Brunswick, supporting clients across Canada, the US, the UK and Australia. Rellatech is my solo practice, and I handle your work directly. I provide all-round support across admin, operations, CRM, automations, websites, reporting, social media and bookkeeping.
From technical support to business operations.
The path that made me comfortable with both the work and the tools behind it.
Nigeria
Technical support, telecommunications
Troubleshooting for customers and explaining fixes clearly. That is where my comfort with technology began.
Canada
Customer success and operations
Supporting customers, executives, business owners and teams across admin, operations and bookkeeping.
2021
Virtual assistant
Placed with clients through agencies including Virtual Gurus, across calendars, records, reporting and social media.
28 October 2025
Rellatech Inc. incorporated
My own practice in New Brunswick, so clients work directly with me.
Today
Owning whole areas for clients
Admin, operations, CRM and websites for businesses in Canada, the United States, the United Kingdom and Australia.
You can check my work outside this site too: my Upwork profile shows completed jobs and reviews, my Bark profile has client reviews, and Bonne Terre Labs lists me as their Technical Operations Lead.
Why I started Rellatech.
Business responsibilities overlap. You may need someone to coordinate meetings, prepare documents, maintain your CRM, follow up with clients and keep a project organized. Hiring a different person for each connected task creates more work for you.
My mix of administrative, operational and technical experience lets me take on that wider range myself. You hand it over once, and I keep track of the details, work towards agreed deadlines and tell you what needs your attention.
To provide dependable support that helps executives, founders and teams stay organized, meet commitments and focus on the work that needs their attention most.
"I always ask myself first, can AI help with the heavy lifting? If it can, I use it." Featured by Virtual Gurus, October 2025. Read the feature
How I work.
Accountability
I own the work we agree on, follow through and tell you when I need information or a decision.
Respect for time
I plan around deadlines, keep priorities clear and flag delays early.
Clear communication
You hear about progress, open items and next steps without chasing. When something is unclear, I ask.
Care and discretion
Accurate work and careful handling of your information, within the access we agree.
Initiative
I look ahead, notice gaps and bring you a clear recommendation when something needs your approval.
Continuous learning
I learn unfamiliar tools quickly and keep building the skills your business needs.
Education and certifications.
The training behind the way I handle client records, health information, bookkeeping and the tools I work in.
Education
- Master of Business AdministrationUniversity Canada West
- Bachelor of ArtsUniversity of Uyo, Nigeria
- Web development certificateAptech
Member of the Canadian Association of Virtual Assistants
HIPAA Awareness for Business AssociatesHIPAATraining.com 
HIPAA SecurityHIPAATraining.com 
Inbound Marketing CertifiedHubSpot Academy 
Social Media CertifiedHubSpot Academy 
Xero L3 Certified SpecialistXero 
Xero L2 Certified ProfessionalXero
Roles I've held.
Executive support, operations, bookkeeping, social media, technical support and web work, for organisations of every size.
- IPFINITY Inc.Technical Operations Coordinator
- Kilton Inc.Bookkeeper
- Kibbi Technologies Inc.Operations Coordinator, Social Media Manager
- Dane A. Stevens, Soul ReCognition JourneySocial Media Manager, Video Editor
- CUTRIC, CUTZEB and TransitRewards.caCEO Coordinator, right hand to the CEO and Chief of Staff
- The Undivide ProjectWeb Developer, Executive Assistant to Monica Sanders
- Corrective GrowthExecutive Assistant to Liam
- Virtual PEAExecutive Assistant
Companies I've worked with
Based in Canada, working across borders.
I support clients remotely in Canada, the United States, the United Kingdom and Australia. We agree on working hours, channels and response times before we start.
Atlantic Time · Replies within one business day
- CanadaHome base
- United StatesFull workday overlap
- United KingdomScheduled overlap
- AustraliaPlanned async support
What would you like to hand over?
Tell me which area keeps landing back on your desk. I review every enquiry myself and reply within one business day.