Most owners do not need another assistant waiting for instructions. They need someone who can lead the assistants, keep projects moving, check the numbers, and notice when the tools or client steps are starting to break down.
I work inside the way your business already runs. I lead the weekly check-ins, keep project timelines clear, manage the contractors you already work with, and make the practical day to day calls so every small decision does not have to wait for you.
What I take off your plate as your Online Business Manager
Day to day leadership
Weekly planning, written processes, simple reports, and the recurring check-ins that help the team stay focused on what matters.
Team & contractor management
Managing your virtual assistants, designers, developers, and specialists, including hiring support, onboarding, performance conversations, and time tracking.
Project & launch management
Course launches, service rollouts, website rebuilds, retreats, and events, with one person responsible from the first planning call through the final review.
CRM and tool oversight
Keap, HubSpot, GoHighLevel, Kajabi, Notion, and ClickUp support, with a focus on making the tools you already pay for easier for your team to use.
Client delivery support
Onboarding steps, delivery checklists, offboarding, testimonials, and the repeated client tasks that need to happen the same way every time.
Numbers and reporting
Revenue, sales pipeline, client delivery status, and team workload in one Monday report, so you are not guessing where things stand.
Online Business Manager vs virtual assistant vs full-time operations hire
Virtual Assistant
Handles the tasks you assign, while you still do most of the thinking, planning, and managing.
Online Business Manager
Manages the day to day work, the team follow-up, and the active projects so fewer decisions have to wait for you.
Full-time operations hire
Often costs CAD $95k+ per year once salary, benefits, and payroll costs are included, which only makes sense when the role is actually full time.
What the first 30 days look like
Week 1 · Review what is happening now
I review the team, tools, offers, and repeated tasks, then talk with the key contractors so I can see where work is getting delayed or dropped.
Week 2 · Plan and priorities
You get a written 90 day plan, a simple report outline, and a clear list of what I will take off your plate first.
Week 3 · Take ownership
Weekly check-ins begin, project boards get cleaned up, contractors start reporting to me, and the CRM gets organized enough for the team to trust it.
Week 4 · A steadier way of working
Every Monday you receive a written update on priorities, project status, team questions, and anything that needs your decision.
Tools I can manage as your Online Business Manager
OBM FAQ
Common questions about hiring an OBM
OBM inquiry
Tell me about your business and I'll be in touch.
Share a bit about your team, your offers, and what is keeping you involved in the day-to-day work. I read every inquiry personally and reply within one business day.