Virtual assistant supporting an online course business

    Curriculum is your job. Everything else is mine.

    A senior technical virtual assistant who runs the LMS, student onboarding, launch automation, and the operations layer that lets course creators focus on what only they can do.

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    Built for course creators with real students and real revenue.

    At this point, the course business is well past the proof-of-concept stage. There is a real curriculum, real revenue, a list of paying students, and the founder is still doing the LMS admin, refund handling, and launch ops personally.

    • Course creators with 500+ students or $100K+ in annual course revenue.
    • Creators running on Kajabi, Teachable, Thinkific, Podia, Mighty Networks, or LearnDash.
    • Anyone running cohort launches, evergreen funnels, or membership programs.
    • Course businesses that want to build the next course instead of doing tier-3 student support.

    What I take off the course creator's plate.

    Student onboarding that drops people

    Welcome emails that do not fire, course access delays, missing module unlocks. I rebuild the onboarding sequence so day one feels intentional, not improvised.

    Launch week running on duct tape

    Carts opening, payment plans, affiliate links, bonus delivery. I run the launch ops checklist so nothing breaks at 11pm on launch night.

    Refunds and chargebacks eating hours

    Manual Stripe refunds, course access revocation, follow-up emails. I templatise the refund flow so it takes 90 seconds, not 30 minutes.

    Email automations that conflict

    Welcome, nurture, sales, and re-engagement all firing on top of each other. I audit and rebuild the automation tree so subscribers get one coherent journey.

    Affiliate program with no tracking

    Affiliates promoting, no clear attribution, payouts done manually. I set up clean tracking, payout automation, and a single affiliate dashboard.

    Membership churn nobody is watching

    Failed payments, cancellations, and dunning happening with no alert. I set up monitoring and a recovery flow that wins back 15-25% of failed renewals.

    Course platforms I work inside.

    Vendor-neutral. If your LMS is fighting your business model, I will tell you.

    KajabiTeachableThinkificPodiaMighty NetworksLearnDashSkoolCircleThrivecartStripePayPalConvertKitFlodeskActiveCampaignKeapZapierMake

    What's included on a retainer

    LMS audit and configuration
    Student onboarding sequence build and monitoring
    Launch operations checklist and execution
    Cart, payment plan, and refund automation
    Affiliate program setup and payout automation
    Membership dunning and churn recovery
    Course content uploading and tagging
    Student support tier-1 triage
    Weekly enrollment and revenue reporting
    Written instructions for the next hire

    What recent course creator work has looked like.

    Selling Circus: Kajabi onboarding rebuild

    Audited and rebuilt the full student onboarding sequence: cart abandonment, welcome flow, module unlocks, completion certificates.

    Thrivecart + Kajabi integration

    Wired Thrivecart checkout to Kajabi course access with payment plans, upsells, and bump offers, all surviving Stripe webhook failures.

    Teachable + Flodesk connection

    Built a clean cross-tool sync so Teachable purchases auto-tagged the right Flodesk segment without duplicate broadcasts.

    FAQ

    Common questions from course creators.

    Hand the LMS and launch ops to one senior operator.

    Book a free 20 minute call. Tell me where the course business is leaking time and I will tell you exactly what I would fix in the first 30 days.

    Contact Me

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