A senior technical virtual assistant who runs the LMS, student onboarding, launch automation, and the operations layer that lets course creators focus on what only they can do.
Contact MeAt this point, the course business is well past the proof-of-concept stage. There is a real curriculum, real revenue, a list of paying students, and the founder is still doing the LMS admin, refund handling, and launch ops personally.
Welcome emails that do not fire, course access delays, missing module unlocks. I rebuild the onboarding sequence so day one feels intentional, not improvised.
Carts opening, payment plans, affiliate links, bonus delivery. I run the launch ops checklist so nothing breaks at 11pm on launch night.
Manual Stripe refunds, course access revocation, follow-up emails. I templatise the refund flow so it takes 90 seconds, not 30 minutes.
Welcome, nurture, sales, and re-engagement all firing on top of each other. I audit and rebuild the automation tree so subscribers get one coherent journey.
Affiliates promoting, no clear attribution, payouts done manually. I set up clean tracking, payout automation, and a single affiliate dashboard.
Failed payments, cancellations, and dunning happening with no alert. I set up monitoring and a recovery flow that wins back 15-25% of failed renewals.
Vendor-neutral. If your LMS is fighting your business model, I will tell you.
Audited and rebuilt the full student onboarding sequence: cart abandonment, welcome flow, module unlocks, completion certificates.
Wired Thrivecart checkout to Kajabi course access with payment plans, upsells, and bump offers, all surviving Stripe webhook failures.
Built a clean cross-tool sync so Teachable purchases auto-tagged the right Flodesk segment without duplicate broadcasts.
FAQ
Book a free 20 minute call. Tell me where the course business is leaking time and I will tell you exactly what I would fix in the first 30 days.
Contact Me