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    Working across your time zone from Canada.

    I work from Moncton, Canada. For a UK team, I'm online through your afternoon, so replies come the same day. For an Australian team, you send a brief at the end of your day and I do the work while you are offline.

    Most clients start with administrative support: inbox, calendar, documents and follow-up. From there I take on operations support, and for some clients CRM cleanup and website maintenance too.

    Wherever you are

    Spelling
    Replies, client emails and reports with UK, Australian or US spelling to match your business.
    Data
    Data minimization, secure password sharing and clean offboarding, with GDPR and the Australian Privacy Principles in mind.
    Paperwork
    A contractor agreement and NDA, and a data processing agreement on request.

    How I work with each country.

    United Kingdom

    Hours

    I'm online from roughly 1pm UK time through your evening. Anything you send before about 5pm UK time gets a same-day turnaround.

    Invoicing

    Invoiced in USD or CAD. You can pay in GBP through Wise at the real exchange rate.

    Working together

    Calls fit in your afternoon. I work under a UK-style contractor agreement and mutual NDA.

    Australia

    Hours

    Sydney and Melbourne are most of a day ahead of me, so I start work around the time your day ends.

    Invoicing

    Invoiced in USD or CAD. You can pay in AUD through Wise at the real exchange rate.

    Working together

    Send a short brief at the end of your day, and it is done by your morning with a written summary.

    United States

    Hours

    I'm online 8am to 7pm Eastern, which is 5am to 4pm Pacific, so I cover most of the US working day.

    Invoicing

    Invoiced monthly in USD. ACH is the most common way to pay, and Stripe and Wise also work.

    Working together

    I'll sign your MSA, SOW and NDA, and provide a W-8BEN on request.

    More for US businesses

    How I can support businesses outside Canada.

    For Australian clients, you brief me at the end of your day and the work is done before your morning.

    Administrative support

    I manage your inbox and calendar, prepare for meetings, follow up on action items, and keep documents and records organized.

    Operations support

    I coordinate projects, client onboarding and vendor follow-ups, and track deadlines so work keeps moving.

    Online business management

    I take ownership of projects, contractors and delivery, and keep you updated on what is done and what needs your decision.

    CRM and automation

    I clean up and maintain Keap, HubSpot and GoHighLevel, and set up automations in Zapier and Make so routine steps run on their own.

    Technical support

    I fix broken forms, automations and platform settings, and look into the issues that interrupt your everyday work.

    Website support

    I build landing pages and keep WordPress, Shopify and Webflow sites updated, fixed and maintained.

    Bookkeeping support

    I keep the books current in QuickBooks Online or Xero, line up bank accounts, chase invoices and prepare the month-end package for your accountant.

    Social media and LinkedIn

    I plan and schedule your posts, write captions in your voice, reply to comments, and update your LinkedIn profile and company page.

    Decks, reports and ebooks

    I design PowerPoint and Google Slides decks, recurring reports, ebooks and branded documents.

    SOPs and process documents

    I write down how your tasks are done, step by step, so your team can follow them and new people can learn them.

    Data entry and cleanup

    I enter data, remove duplicates and fill in missing details in your CRM, spreadsheets and shared drives.

    Course platforms

    I set up and maintain courses, enrolments and student emails in your learning platform.

    Portrait of Valentina Akpan, founder of Rellatech

    You work directly with me.

    I'm Valentina Akpan, and I do all of the work myself. There is no agency behind me, so the person you talk to on the first call is the person who does the work.

    “She works very independently and takes initiative. I don't need to regularly follow up with her to make sure things are getting done. She gets things done when she says she will, and we've never had an issue with her missing a deadline.”

    Sarah RothClient for more than two years
    Read more client reviews

    Questions clients outside Canada ask

    Yes, I support clients in the UK, US and Australia remotely from Canada, with set overlap hours for each time zone.

    I invoice in USD or CAD, and UK and Australian clients can pay in GBP or AUD through Wise at the real exchange rate.

    In Moncton, New Brunswick, Canada. For the UK I'm online from roughly 1pm UK time, for Australia the work happens while you're offline, and for the US I'm online 8am to 7pm Eastern.

    Many clients start with administrative support, such as inbox and calendar management and document organization. I also handle operations, online business management, CRM and automation, bookkeeping, website support, social media, presentations and reports, so we agree on what comes first based on what takes up your week.

    You send a short brief at the end of your business day. I pick it up at the start of mine, do the work, and leave a written summary ready for your morning.

    Services from a contractor outside your country are usually treated differently from a local hire, for VAT, GST, IR35 and PAYG withholding. Your accountant or bookkeeper can confirm how it applies to your business.

    I collect only the data the work needs, share passwords securely through 1Password or Bitwarden, use named sub-processors only, keep data in regional storage where the tool allows it, and follow a clean offboarding process at the end of the work.

    My rates start at CAD $30 per hour, and ongoing support is a flat monthly fee agreed in writing. The pricing page explains how the support levels work.

    Book a free call or send a message through the form below. I read every message myself. If it looks like a fit, I confirm the scope, get the paperwork signed, and start learning your tools and processes.

    Tell me what you need.

    Send a short note about the work you want to hand over and where you are based. I read every message myself and reply within one business day, and the first call is free.

    Book a free call

    Send a message

    You do not need a detailed brief or a support package already in mind. A short description of your situation is enough to start.

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    I keep your information private and do not share it.

    Related: virtual assistant in Canada, US businesses, administrative support, all services, pricing.

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