
I've worked with Ontario organizations including CUTRIC, HRAI and ClinicMonk, on executive support, operations and CRM work. I'm based in Moncton, one hour ahead of Toronto, so the morning's inbox and calendar are in order before your first meeting. I start with the admin that piles up first, and for teams that need more, I can run the day to day as your online business manager.
My working day starts at 8am Toronto time, so the overnight emails are sorted and the day is planned before you log on.
I've worked with CUTRIC, HRAI and ClinicMonk on executive support, operations coordination and CRM support.
When the admin is steady and the team keeps waiting on you, I can take over the weekly check-ins, projects and contractors.
One invoice a month in CAD with 13% Ontario HST, paid by Interac e-Transfer, EFT or card.
I handle client information in line with PIPEDA and sign an NDA as standard, with no offshore subcontracting.
Cleanup and automation in Keap, HubSpot and GoHighLevel, for teams whose follow-ups depend on the CRM working.
"I'm in the imagination business but can't imagine a Business Operations Specialist with more initiative, intelligence and instinct than Valentina. Did you notice that her initials are V.A? What more do you need?"
Lorne Silver
HRAI
"We've been working together for just over two years now, and I continue to work with her today. Valentina has built three websites for me, helped develop and manage databases, supported the setup and organization of a CRM, created presentations and data sets, managed social media, and assisted with advertising and marketing. She has also provided extensive administrative support, including monitoring and responding to emails, coordinating meetings, and helping keep a number of different projects moving at the same time. She works very independently and takes initiative. I don't need to regularly follow up with her to make sure things are getting done. She gets things done when she says she will, and we've never had an issue with her missing a deadline. In fact, she regularly completes work ahead of schedule. I would absolutely hire Valentina again. She has become someone I trust to take something on, figure it out, and get it done."
Sarah Roth
Client for more than two years
The questions Ontario clients usually ask on the first call.
Inbox and calendar management, meeting preparation, board and committee papers, and the follow-up after every meeting.
Running the weekly check-ins, keeping projects on schedule and managing contractors, so fewer decisions wait on the owner.
Written processes, vendor coordination and a regular report, so the business runs on a system instead of on memory.
Cleanup, automation and ongoing support in Keap, HubSpot and GoHighLevel, including the forms and follow-ups connected to them.
I combine recurring administrative support with operational coordination and agreed technical work. You work directly with me and receive one clear scope and invoice.
Inbox, calendar, meeting prep, and the daily admin that keeps a business running.
Explore Administrative SupportWritten processes, project coordination, and vendor management.
Explore Operations SupportPipeline cleanup, automations, GoHighLevel, HubSpot, Keap.
Explore CRM & Workflow SupportOngoing maintenance, updates, and fixes for WordPress, Shopify, and Webflow sites.
Explore Website SupportQuick contact
Send a short note. I reply within one business day, and the first call is free.
Common questions
Tell me what you need using the form. Tell me what's on your plate and I'll tell you straight up if I'm the right fit.
Book a free callTell me what you need help with, and I will suggest where to start.
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