Show the property. I'll manage the file.
I'm Valentina, a virtual assistant for real estate agents and teams. I start with the administrative work, such as your inbox, calendar and transaction paperwork, then take on the listing coordination and CRM work so your clients and deadlines are followed up on time.
Support for agents with more clients than they can follow up on alone.
Many established agents close deals regularly but still enter leads into their CRM themselves late in the evening and track financing deadlines from memory. Even with a transaction coordinator on the team, the agent often handles much of the operations work. I take on that work so you can spend more time with clients.
- Established agents and teams of two to eight agents.
- Agents using Follow Up Boss, kvCORE, Sierra Interactive, Boomtown, or HubSpot.
- Brokerages where the broker is also the top producer.
- Agents whose database has grown larger than they have time to follow up on.
Where I start, and where I go from there.
An inbox full of buyers, sellers, and lenders
Showing requests, offer updates and lender documents all arrive in one inbox. I sort them, respond to routine items and flag anything time-sensitive for you directly.
A calendar with no gaps between appointments
Showings, listing appointments and client calls are often booked back to back. I manage the calendar so travel time and preparation are accounted for.
Listings that take a full day to launch
Photos, MLS entry, social posts and just-listed emails are often handled separately each time. I build a repeatable launch process so the first day takes an hour or two instead of a full day.
Transaction deadlines tracked from memory
Inspection windows, financing contingencies and closing dates are often tracked from memory. I set up a tracker so each deadline is followed between contract and close.
A CRM with thousands of untagged leads
Old, inactive and active leads are often mixed together. I audit and segment the database so your follow-up reaches the people who are ready to move.
A sphere of past clients that goes quiet
Some past clients may not have heard from you in a year. I set up a regular contact schedule so you stay in touch with them and they remember you when they can refer someone.
Software I already work in.
I do not favour any particular vendor. If a tool is causing problems for you, I will tell you directly.
What I take on for an agent or team.
Recent real estate admin and ops work.
Follow Up Boss cleanup, 4,200 leads
I merged 600 duplicate contacts, rebuilt the tag structure and set a recurring cleanup task so the database stayed usable.
Listing launch playbook
I documented the full listing launch process as repeatable steps so a listing could go live without the agent being involved in each step.
Sphere touch program
I set up a recurring outreach schedule combining a note, a market update and an event invite for a sphere of 380 past clients.
FAQ
Common questions from real estate agents.
Tell me about your real estate business.
Tell me about your business using the form below. I will follow up to discuss whether we are a good fit and how I can support your admin, listings and transaction workflow.
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