Valentina Akpan, founder of Rellatech

    Hi, I'm Valentina.

    I started out fixing technical problems for telecom customers in Nigeria. In Canada I moved into customer success, operations and bookkeeping. In October 2025 I incorporated Rellatech so clients could work with me directly.

    Today I run whole areas for businesses, teams and SaaS companies: the CRM and automations, the website, operations and the books. You hand it over once, and I keep it moving and tell you what needs your decision.

    • MBAUniversity Canada West
    • CertifiedHighLevel Admin
    • 4countries served
    • 9 yearsworking since 2017

    From technical support to business operations.

    Five steps that made me comfortable with both the work and the tools behind it.

    1. Nigeria

      Technical support, telecommunications

      Troubleshooting for customers and explaining fixes clearly. That is where my comfort with technology began.

    2. Canada

      Customer success and operations

      Supporting customers, executives, business owners and teams across admin, operations and bookkeeping.

    3. 2021

      Agency work with Virtual Gurus

      Placed with clients through Virtual Gurus and other agencies, across admin, social media, websites, CRM and automations, and technical support.

    4. 28 October 2025

      Rellatech Inc. incorporated

      My own practice in New Brunswick, so clients work directly with me.

    5. Today

      Owning whole areas for clients

      Admin, operations, CRM and websites for businesses in Canada, the United States, the United Kingdom and Australia.

    Why I started Rellatech.

    Business responsibilities overlap. You may need someone to coordinate meetings, prepare documents, maintain your CRM, follow up with clients and keep a project organized. Hiring a different person for each connected task creates more work for you.

    My mix of administrative, operational and technical experience lets me take on that wider range myself. You hand it over once, and I keep track of the details, work towards agreed deadlines and tell you what needs your attention.

    See examples of my work

    To provide dependable support that helps executives, founders and teams stay organized, meet commitments and focus on the work that needs their attention most.

    Virtual Gurus

    "I always ask myself first, can AI help with the heavy lifting? If it can, I use it." Featured by Virtual Gurus, October 2025. Read the feature

    How I work.

    Accountability

    I own the work we agree on, follow through and tell you when I need information or a decision.

    Respect for time

    I plan around deadlines, keep priorities clear and flag delays early.

    Clear communication

    You hear about progress, open items and next steps without having to ask. When something is unclear, I ask.

    Care and discretion

    Accurate work and careful handling of your information, within the access we agree.

    Initiative

    I look ahead, notice gaps and bring you a clear recommendation when something needs your approval.

    Continuous learning

    I learn unfamiliar tools quickly and keep building the skills your business needs.

    Education and certifications.

    The training behind the way I handle client records, health information, bookkeeping and the tools I work in.

    Education

    • Master of Business AdministrationUniversity Canada West
    • Bachelor of ArtsUniversity of Uyo, Nigeria
    • Web development certificateAptech
    Canadian Association of Virtual Assistants member badgeMember of the Canadian Association of Virtual AssistantsHighLevel Certified Admin badgeListed in HighLevel's Certified Admin directoryFind Rellatech on Google and leave a reviewHire me on Hubstaff Talent
    • HighLevel Certified Admin badge issued to Valentina Akpan
      Certified AdminHighLevel
    • HighLevel Calendar Skills Badge badge issued to Valentina Akpan
      CalendarHighLevel
    • HighLevel WhatsApp Skills Badge badge issued to Valentina Akpan
      WhatsAppHighLevel
    • HighLevel Quick Wins Skills Badge badge issued to Valentina Akpan
      Quick WinsHighLevel
    • HighLevel Social Media Manager Skills Badge badge issued to Valentina Akpan
      Social Media ManagerHighLevel
    • HighLevel Funnel Builder Skills Badge badge issued to Valentina Akpan
      Funnel BuilderHighLevel
    • HighLevel Certified HIPAA Skills Badge badge issued to Valentina Akpan
      Certified HIPAAHighLevel
    • HighLevel Paid Ads Skills Badge badge issued to Valentina Akpan
      Paid AdsHighLevel
    • HighLevel Automated Swag Store Skills Badge badge issued to Valentina Akpan
      Automated Swag StoreHighLevel
    • HighLevel AI Tech Stack Skills Badge badge issued to Valentina Akpan
      AI Tech StackHighLevel
    • HighLevel A2P Skills Badge badge issued to Valentina Akpan
      A2PHighLevel
    • HighLevel Meta Ads Skills Badge badge issued to Valentina Akpan
      Meta AdsHighLevel
    • HighLevel AI Voice Skills Badge badge issued to Valentina Akpan
      AI VoiceHighLevel
    • HighLevel Local Hero Skills Badge badge issued to Valentina Akpan
      Local HeroHighLevel
    • HIPAA Awareness for Business Associates certificate issued to Valentina Akpan
      HIPAA Awareness for Business AssociatesHIPAATraining.com

    Roles I've held.

    Executive support, operations, bookkeeping, social media, technical support and web work, for organisations of every size.

    • IPFINITY
      IPFINITY Inc.Technical Operations Coordinator
    • Kilton Inc.
      Kilton Inc.Bookkeeper
    • Kibbi
      Kibbi Technologies Inc.Operations Coordinator, Social Media Manager
    • Dane A. Stevens
      Dane A. Stevens, Soul ReCognition JourneySocial Media Manager, Video Editor
    • CUTRICCUTZEBTransitRewards.ca
      CUTRIC, CUTZEB and TransitRewards.caCEO Coordinator, right hand to the CEO and Chief of Staff
    • The Undivide Project
      The Undivide ProjectWeb Developer, Executive Assistant to Monica Sanders
    • Corrective Growth
      Corrective GrowthExecutive Assistant to Liam
    • Virtual PEA
      Virtual PEAExecutive Assistant

    Companies I've worked with

    HRAI logo
    University of Calgary logo
    John Howard Society of Ontario logo
    Level Justice logo
    Portable Gallery Walls logo
    Spur Communication logo
    Blondieco logo
    Growth By Liam logo
    CUTRIC logo
    2030 Districts logo
    Streamline Pet Solutions logo
    Austin Bryant Consulting logo
    Cooperators logo
    Beatson Bright Global logo
    We Are Brainerd logo
    Nipiy Tu Research & Knowledge Centre logo
    Danika Plumbing & Electric logo
    Justice Capital logo
    Alcantara Law logo
    Namataste Nutrition logo
    Floww Digital logo
    Texas Fine Painters logo
    Transit Rewards logo
    Invictus Company Acquisitions logo
    IPfinity logo
    Tensory Technologies logo
    Kilton Inc. logo
    Cutzeb logo
    Lionheart Coaching Academy logo
    ClinicMonk logo
    Elevare logo
    Dane A Stevens logo
    Franquicia Boost logo

    Based in Canada, working across borders.

    I support clients remotely in Canada, the United States, the United Kingdom and Australia. We agree on working hours, channels and response times before we start.

    • CanadaHome base
    • United StatesFull workday overlap
    • United KingdomScheduled overlap
    • AustraliaPlanned async support
    • 33certifications and badges
    • 19organisations supported
    • 4countries served
    • 9years of experience

    Let's run your business together.

    Tell me what you want running better, from the CRM and automations to the website and the books. On a free call we work out what I take over and how we measure it.