Zapier and Make automations that keep your tools in step.
If you copy the same details from one tool into another, an automation can do that step for you. I build, fix and document Zapier and Make automations between your CRM, forms, payments, calendars and course platforms.
What do your Zapier and Make services include?
I map the steps you do by hand today, agree what should happen at each one and then build the automation in Zapier or Make. I add filters, formatting and error handling, test every path with sample data and switch it on only when the results are right. I also review and repair automations that stopped running, and I write down how each one works so you are not depending on memory.
Who this is for.
I work with coaches, course creators, clinics, service businesses and SaaS teams. You may be noticing that:
- You or your team retype the same details into two or three tools.
- A zap or scenario stopped running and you are not sure why.
- New clients or students wait for access while someone sets them up by hand.
- Your Zapier task count or Make operations keep going up and you do not know which automations use them.
- You have automations that were set up years ago and you are not sure what they still do.
What I build and fix.
New client and student setup
A signed contract, a payment or a form submission can create the contact in your CRM, give access to your course and send the welcome email.
Lead capture and follow-up
Leads from forms, booking tools and ads can go into your CRM with the right tags and source, and start the follow-up straight away.
Trackers and reporting
Records can be added or updated in Google Sheets or Airtable when something changes, so your tracker matches your tools.
Broken zaps and scenarios
I check the run history, find the step that failed, fix the cause and replay the records that were missed where the tool allows it.
Cleanup and documentation
I list what runs, remove duplicates and old automations, and write a simple map of how your tools connect.
Zapier or Make, and when to use neither
I recommend the tool that fits the job. Sometimes a native integration or a workflow inside your CRM does the job with fewer moving parts.
Tools I connect.
These are the tools I connect often. If yours is not listed, ask me and I will check what it supports.
Automation
- Zapier
- Make
- Google Apps Script
- Webhooks
CRM and email
- GoHighLevel
- HubSpot
- Keap
- ActiveCampaign
- Kit
- Mailchimp
Forms, payments and courses
- Typeform
- Calendly
- DocuSign
- Stripe
- Thinkific
- Kajabi
Trackers
- Google Sheets
- Airtable
- ClickUp
- monday.com
What you get.
Each automation is tested and written down before I hand it over.
- A short map of the steps the automation takes
- The build in your own Zapier or Make account
- Tests on every path with sample data before it goes live
- Error alerts sent to someone who can act on them
- Written notes on how it works and what to do if it stops
Automations I have built.
Selling Circus: contract to course access
A signed DocuSign contract now sets up the student in Thinkific and ActiveCampaign without anyone retyping it.
Artist Alignment Academy: one lead tracker
One Google Apps Script keeps Typeform and Calendly leads in a single tracker, with no manual data entry after launch.
Healthcare team: intake and daily digest
I connected intake and status updates into a shared tracker with a daily digest, so the front desk has one starting point for requests and follow-ups.
You work directly with me.
I'm Valentina Akpan, based in Moncton, New Brunswick. I build and support automations for clients in Canada, the US, the UK and Australia.
I test every path before I switch an automation on, and I write down how it works so you can see what runs and why.
How pricing works.
A new automation
Each build gets a fixed quote before work starts. My pricing page shows where automation builds start.
A fix or a review
Repairs and reviews of existing automations are billed at my Systems rate, listed on my pricing page.
A full cleanup
If you have many automations to sort out, a system cleanup is quoted as one project, also listed on my pricing page.
Related automation case studies.
Automation guides
Zapier vs Make for a coaching business
How I decide between the two, and when you need neither.
Read the guideWorkflow automation audit
How an audit finds fragile workflows and missing ownership.
Read the guideGoHighLevel workflow not sending texts
The checks I run, in order, when a workflow text never arrives.
Read the guideZapier and Make Automations FAQ
Other ways I support businesses
CRM and workflow support
CRM cleanup, pipelines and the automations inside your CRM.
Explore CRM and workflow supportGoHighLevel workflow fixes
Workflows inside GoHighLevel that stopped sending texts, emails or tasks.
Explore GoHighLevel workflow fixesCourse portal setup
Course and membership portals with access given automatically after payment.
Explore Course portal setupTell me what you copy by hand.
List the tools involved and the step you want an automation to take over. I will review it and suggest the simplest way to build it.
Book a free callThe booking page shows my available times, so you can choose one straight away. If you would rather write first, send a message through the contact page and I will reply within one business day.
Tell me what you need help with, and I will suggest where to start.