Free resources

    Templates and checklists I use with clients.

    Fillable PDFs you can edit for your own clients, and spreadsheets that do the maths for you. Free to download.

    Fillable PDFs

    Type into them, tick the boxes, save your copy, and send it to your client.

    Fillable PDF · 2 pages

    Which CRM Is Right for You?

    Spreadsheets, HubSpot, Keap and GoHighLevel side by side: who each one suits, what it does well, and where to start.

    Fillable PDF · 2 pages

    Client Onboarding Checklist

    Every step from the signed agreement to the first 30 days. Add your client's name, tick the boxes and send it to them.

    Fillable PDF · 3 pages

    The 5 Automations Every Service Business Needs

    Enquiry replies, booking reminders, no-show follow-ups, review requests and check-ins, with email and text wording you can edit.

    Fillable PDF · 2 pages

    What to Delegate First

    List your weekly tasks, rate them, and sort them into delegate, keep or automate. Fill it in on screen or print it.

    Fillable PDF · 2 pages

    New Client Welcome Email Templates

    Five welcome emails for a new client. Edit the wording in the PDF, then copy it into your email or send the PDF.

    Fillable PDF · 2 pages

    SOP Template

    A one-page process document you type straight into, with a filled-in example of sending a monthly invoice.

    Spreadsheet templates

    Each one opens on a "Start here" tab that shows you how to use it.

    Excel · works in Google Sheets

    Client Tracker

    A simple mini CRM. Overdue follow-ups turn orange, and a summary tab counts clients at each status.

    Excel · works in Google Sheets

    Lead Follow-Up Tracker

    Track every enquiry from first contact to won or lost, with monthly win rate and leads by source.

    Excel · works in Google Sheets

    Weekly Time Audit

    Log one week of work and see how many hours go to admin, and what those hours cost you.

    Excel · works in Google Sheets

    Income and Expense Tracker

    Income, expenses and GST/HST by month for a small Canadian business, with the tax owing worked out for you.

    Excel · works in Google Sheets

    30-Day Social Media Calendar

    Plan a month of posts by platform and status, with 20 post ideas for service businesses.

    Common questions

    Free resources FAQ

    Yes. Add your name and email once and every resource on this page downloads straight away.

    Yes. The PDFs are fillable. Open them in Adobe Reader, Chrome, Edge or most PDF apps, type into the boxes, tick the checkboxes and save your copy. You can change the template wording for your own clients and send it to them.

    Yes. Open the file in Excel, or upload it to Google Drive and open it with Google Sheets. The formulas and colour alerts work in both.

    Yes. I can turn any of these into a working system for your business, such as a CRM with automated follow-ups or documented processes for your team. Book a free call to talk it through.