Why US companies bring on a Canadian virtual assistant.

    01

    Admin support comes first

    Inbox management, scheduling, meeting prep, and document handling are the first things I take on, so you have more of your day for your own work.

    02

    Eastern to Pacific overlap

    I work 8am to 7pm Eastern, which is 5am to 4pm Pacific. Messages sent during your working hours get a reply the same day.

    03

    Operations support as the work grows

    Once the admin side is running, I add written processes, vendor coordination, and recurring reporting so routine work follows a clear process.

    04

    Same business culture

    Tone, etiquette, and written English are close to what US clients expect, so client-facing work needs very little adjustment.

    05

    Straightforward cross-border paperwork

    A W-8BEN on file covers most US clients. You generally do not need to file a 1099 for a foreign independent contractor.

    06

    More than admin when you need it

    I also handle CRM cleanup and automation, bookkeeping, website maintenance, social media, and decks and reports, so related work can stay with one person.

    How a Canadian virtual assistant fits into a US company's week.

    These are the practical questions US clients usually ask before hiring a non-US contractor for the first time.

    Currency & invoicing
    Invoiced monthly in USD. ACH is the most common payment method for ongoing work; Stripe and Wise also work fine.
    1099 paperwork
    Foreign contractors generally don't require a 1099-NEC. I provide a signed W-8BEN on request, which your accountant will recognize.
    Contracts & NDAs
    I'll sign your standard US MSA, SOW, and mutual NDA. If you don't have paperwork ready, I have a plain-English contractor agreement of my own.
    Time zone coverage
    I'm online 8am to 7pm Eastern, which is 5am to 4pm Pacific, so I cover most of the US working day.
    Data residency
    Working files stay in US or North American regions where the tool supports it, including Google Workspace, Notion, and Airtable.
    Ongoing recordkeeping
    I won't file your taxes, but I keep clean records in Stripe and QuickBooks Online so your accountant's job is easier at quarter-end.

    Common engagements with US-based companies.

    Administrative support

    Inbox triage, calendar management, travel booking, and document organization for founders and executives who need more time for their own work.

    Operations support for growing teams

    Written processes, contractor coordination, vendor management, and recurring reporting for companies that need senior support without a full-time hire.

    CRM cleanup on HubSpot, Keap, or GoHighLevel

    Pipeline audits, automation rebuilds, and integration setup for teams whose original CRM setup no longer fits how they work.

    Website support and maintenance

    Ongoing updates for WordPress, Webflow, and Kajabi sites, plus regular checks on the form-to-CRM connections, which can stop working without anyone noticing.

    Full-service virtual assistant work for US businesses.

    I combine recurring administrative support with operational coordination and agreed technical work. You work directly with me and receive one clear scope and invoice.

    • Administrative support
    • Operations support
    • Online business management
    • CRM and automation
    • Technical support
    • Website support
    • Bookkeeping support
    • Social media and LinkedIn
    • Decks, reports and ebooks
    • SOPs and process documents
    • Data entry and cleanup
    • Course platforms

    Each service in more detail

    Administrative support

    I manage your inbox and calendar, prepare for meetings, follow up on action items, and keep documents and records organized.

    Explore Administrative support

    Operations support

    I coordinate projects, client onboarding and vendor follow-ups, and track deadlines so work keeps moving.

    Explore Operations support

    Online business management

    I take ownership of projects, contractors and delivery, and keep you updated on what is done and what needs your decision.

    Explore Online business management

    CRM and automation

    I clean up and maintain Keap, HubSpot and GoHighLevel, and set up automations in Zapier and Make so routine steps run on their own.

    Explore CRM and automation

    Technical support

    I fix broken forms, automations and platform settings, and look into the issues that interrupt your everyday work.

    Explore Technical support

    Website support

    I build landing pages and keep WordPress, Shopify and Webflow sites updated, fixed and maintained.

    Explore Website support

    Bookkeeping support

    I keep the books current in QuickBooks Online or Xero, line up bank accounts, chase invoices and prepare the month-end package for your accountant.

    Explore Bookkeeping support

    Social media and LinkedIn

    I plan and schedule your posts, write captions in your voice, reply to comments, and update your LinkedIn profile and company page.

    Explore Social media and LinkedIn

    Decks, reports and ebooks

    I design PowerPoint and Google Slides decks, recurring reports, ebooks and branded documents.

    Explore Decks, reports and ebooks

    SOPs and process documents

    I write down how your tasks are done, step by step, so your team can follow them and new people can learn them.

    Explore SOPs and process documents

    Data entry and cleanup

    I enter data, remove duplicates and fill in missing details in your CRM, spreadsheets and shared drives.

    Explore Data entry and cleanup

    Course platforms

    I set up and maintain courses, enrolments and student emails in your learning platform.

    Explore Course platforms

    Quick contact

    Work with a Canadian virtual assistant who supports US businesses.

    Send an inquiry describing what you need help with. I review it personally and follow up to schedule a call if it's a fit.

    Or request a free consultation from the contact page.

    Common questions

    US Virtual Assistant FAQ

    No, I'm based in Canada and work the full North American business day, with most of my clients in the US. In practice that means the same time zone overlap, the same business culture, and USD invoicing, without the extra step of a 1099.

    Many clients start with administrative support: inbox, calendar, scheduling, and document organization. I also take on operations support, online business management, CRM cleanup and automation, bookkeeping, website maintenance, social media, presentations and reports, SOPs, and data cleanup, so we agree on what comes first.

    Generally no. Foreign independent contractors performing services outside the US aren't 1099-reportable. Your accountant will typically ask for a W-8BEN, which I provide on request.

    Yes, USD is the default currency for US clients, and ACH is the most common way ongoing retainers get paid.

    I don't publish hourly rates. My pricing page lays out the ways to work together, and requesting a free consultation is the fastest way to find out which one matches your workload.

    Yes. I regularly sign standard US MSAs, SOWs, and mutual NDAs. Send your paperwork over and I'll review and sign it.

    I'm online 8am to 7pm Eastern, which is 5am to 4pm Pacific, so I cover most of the US working day. Messages sent during those hours get a same-day reply.

    I read every inquiry myself. If it looks like a good fit, I'll follow up to schedule a short call. I'll walk you through scope, and if it moves forward, the first couple of weeks go into learning your tools and documenting your systems.

    Both. Some clients bring me in specifically for a HubSpot or Keap cleanup project, while others add it onto an existing administrative or operations retainer once they see how the rest of the work runs.

    Ready to hand over recurring admin or operations work?

    Please use the form to tell me what you need help with, and I will let you know clearly whether I am the right fit.

    Book a free call

    Tell me what you need help with, and I will suggest where to start.

    Book a free call

    First month free

    Rella: a CRM built for coaches.

    Rella keeps your enquiries, clients, session notes, intake forms, tasks and online booking in one place. You can try it free for your first month.