Acuity Scheduling + Kajabi: The Complete Integration Guide

Option 1: Zapier (recommended for most)

Zapier is the cleanest path. It listens for new appointments in Acuity, then creates or updates the contact in Kajabi and triggers tags, offers, or email sequences.

The basic flow:

• ●Trigger: New Appointment in Acuity Scheduling
• ●Action: Create or update Person in Kajabi (email, first name, last name)
• ●Action: Grant Offer or Add Tag based on appointment type
• ●Optional: Send Slack or email notification to your team

Pro tip: Use a Zapier Path or Filter step to route different appointment types (discovery call, paid session, group call) to different Kajabi tags. This is the difference between an integration and a usable system.

Option 2: Embed Acuity inside Kajabi

If you want clients to book without leaving your Kajabi site, embed the Acuity scheduler directly. In Acuity, go to Customize Appearance, copy the embed code, and paste it into a Custom Code block on any Kajabi page or pipeline page.

This does not sync the contact back to Kajabi (you still need Zapier for that), but it keeps the booking experience inside your brand.

Option 3: Make (Integromat) for advanced flows

Make is cheaper at scale and lets you build conditional branches that would cost a fortune in Zapier. If you have multiple offers, multiple appointment types, and want lookup logic against an existing Kajabi person before creating a new one, Make is the better tool.

The trade off: steeper learning curve. For most coaches I still recommend Zapier first.

What I usually catch when I set this up

• ●Acuity uses 'firstName' and 'lastName' separately, Kajabi expects 'name'. You need to concatenate.
• ●Cancellations and reschedules need their own Zaps or your Kajabi tags get out of sync.
• ●Time zones. Always send the appointment time in the client's local zone, not yours.
• ●Confirmation emails: decide which platform sends them, then turn the other one off.