I handle the admin and operations layer so your team can focus on their actual jobs.
Rellatech is a Canadian virtual assistant and operations studio run by Valentina Akpan for businesses, agencies, and nonprofits with in-house teams. On a monthly retainer I handle the admin and the operational follow-through your team keeps dropping, with CRM cleanup and automation across HubSpot, Keap, GoHighLevel, Zapier, and Make as the technical specialty layered on top. One senior partner, not a rotating pool, so context stays intact and things actually get finished.
Rellatech is my independent one-person practice, so every client account is handled by me, Valentina Akpan, from the first call through to the ongoing work each month.
I work the way you already work, so nothing has to be reinvented for me.
Based in Canada, working with companies in the US, UK, Australia and beyond
Ongoing monthly retainers built for businesses and startups with teams
You talk to me directly, with no account managers or rotating assistants in the middle
Admin and operations run on the retainer. CRM and automation is the specialist track alongside it.
When everyone is responsible for the admin layer, nobody actually manages it.
Your CRM is a mess, automations are breaking without anyone noticing, reports take forever to pull together, and the admin work keeps falling onto people who were hired to do something else. You know it's costing you real hours every week, but nobody on the team has the time to sit down and untangle it.
My job is to take that layer off you. I handle it end to end, document how it actually works in your business, and keep the pieces running across your tools so it stops being something you have to think about.
If any of these sound familiar, let's probably talk:
- You've outgrown the way you used to do things, but haven't had time to fix it.
- There are important systems in your business that no one really manages.
- You need both admin support and someone who can handle the technical side.
- You don't want to hire three different contractors to cover what feels like one job.
The kind of work that happens behind the work your team is actually paid to do.
A senior operator working alongside your team.
I'm Valentina, the person behind Rellatech. I work with businesses and startups with teams that need a senior operator on monthly retainer to take on the admin and operations layer, so the people they hired to do other things can actually do them. CRM and automation depth across HubSpot, Keap, GoHighLevel, Zapier, and Make is the technical differentiator most virtual assistants cannot offer. You get one consistent point of contact who learns your business and plugs into your team.
How I go from scattered work to steady, supported operations.
Free call
On a free call, you tell me what's slowing you down and I tell you straight whether I'm the right fit.
Scope agreed
I put together a monthly retainer plan that matches how much work you want to hand off, with clear scope and timelines.
I get to work
I take ownership, stay in touch the way you prefer, and keep things moving without needing to be chased.
It gets better over time
As I go, I write things down and tighten up the systems so your business runs smoother every month.
The kind of work that makes the whole business easier to run.
Valentina has been an indispensable part of my team. She keeps everything running smoothly, from a complex calendar and meetings across time zones to data analytics and high-level brand support.
Her attention to detail, professionalism, and proactive approach have made a real difference in my ability to focus on strategic work.
- Monica Sanders, The Undivide Project
"Valentina has been an indispensable part of my team. She keeps everything running smoothly, from managing a complex calendar and coordinating meetings across time zones to providing data analytics and high-level brand support. Her attention to detail and proactive approach have made a real difference."
Monica Sanders
The Undivide Project
"I'm in the imagination business but can't imagine a Business Operations Specialist with more initiative, intelligence and instinct than Valentina."
Lorne Silver
Creative Chameleon, HRAI
"I hired Valentina to manage administrative tasks that had started to take too much time away from running my business. After a quick onboarding she jumped in right away and started making a huge difference."
Natalie Hill
Spur Communications
"Valentina is an incredible business operations specialist. She works with me and my team quickly, she's very responsive, and she finds great solutions to the issues I ask for help with. Couldn't recommend her more!"
Hilary Farson
Spur Communications
"Rellatech is exactly what my business needed. They handle everything, and I finally feel like I can breathe again."
Tia Robinson
Virtual Pea
"I was drowning in admin work before Rellatech. Now my calendar runs itself, my inbox is organized, and I can actually focus on growing my business."
Phoebe Beatson
BBG
"Professional, reliable, and always one step ahead. Rellatech understands my business inside and out."
Sarah Roth
Blondieco
I work inside the tools you already use.
Communication
Gmail, Outlook, Slack, Loom, Zoom
CRM & automation
HubSpot, GoHighLevel, Keap, Zapier, Make
Project & docs
Notion, ClickUp, Asana, Google Workspace
Web & ecommerce
WordPress, Webflow, Shopify, Squarespace
Course & LMS
Kajabi, Teachable, Thinkific, Circle
Design & content
Canva, Figma, Adobe Express
Reporting & data
Google Sheets, Looker Studio, Excel
AI workflows
ChatGPT, Claude, Gemini, custom GPTs
Your business shouldn't depend on unfinished tasks and fragile systems that only one person half-remembers how to fix.
Tell me what's taking too much time out of your week, what keeps breaking on you, and what's been sitting on someone's list for months, and I'll help you figure out the most practical next step from there.
Companies I've worked with.
Frequently Asked Questions
Find answers to common questions about working with Rellatech
Ready for a dedicated virtual assistant?
Admin, inbox, design, automation, you name it. Rellatech handles it end to end so you don't have to.