I run the admin and operations layer for teams that already have plenty to do, so nobody on the payroll is doing it in the margins of their week.
Rellatech is a Canadian virtual assistant and operations studio run by Valentina Akpan for businesses, agencies, and nonprofits with in-house teams. On a monthly retainer, I handle the recurring admin and the operational follow-through your team keeps dropping in a busy week, and layer CRM cleanup and automation across HubSpot, Keap, GoHighLevel, Zapier, and Make on top of that as the technical specialty. You work with one senior partner from the first call onward, not a rotating pool of contractors, so context stays with the same person and the work actually gets finished.
Rellatech is my independent one-person practice, so every client account is handled by me, Valentina Akpan, from the first call through to the ongoing work each month.
I slot into the way your team already runs, so nobody has to rebuild their process for me.
Based in Canada and working with companies across the US, UK, Australia, and further afield
Ongoing monthly retainers built around businesses and startups that already have a team in place
You talk to me directly through the whole engagement, with no account managers or rotating assistants sitting in the middle
Admin and operations run on the retainer, and CRM and automation is the specialist track that sits alongside it
When the admin layer belongs to everyone on the team, nobody is really managing it.
The CRM has drifted, automations are breaking without anyone catching them, reports take a full afternoon to pull together, and the admin work keeps landing on people who were hired to do something completely different. Everyone can feel it costing real hours every week, but no one on the team has the time to sit down and untangle it properly.
My job is to lift that whole layer off you, document how it actually works inside your business, and keep the pieces running across the tools your team relies on, so it stops being one more thing hanging over the leadership team every week.
If any of these sound familiar, it is probably worth a conversation:
- You have outgrown the way you used to run things, but nobody has had the time to sit down and fix it.
- There are important systems inside the business that nobody on the team really manages.
- You need admin support and someone who can also handle the technical side, without splitting the two across different people.
- You would rather not hire three separate contractors to cover what really feels like one job.
The kind of work that sits behind everything your team is paid to deliver, and that rarely gets a proper owner.
A senior operator working directly alongside the team you already have.
I am Valentina, the person behind Rellatech. I work with businesses and startups that already have a team but need a senior operator on retainer to take on the admin and operations layer, so the people they hired to do everything else can go back to doing it properly. Deep CRM and automation experience across HubSpot, Keap, GoHighLevel, Zapier, and Make sits alongside that as the technical specialty most virtual assistants cannot offer, and you get one consistent point of contact who learns the business over the months of working together.
How I move a business from scattered, unowned work to a steady operations layer that holds the day together.
Free call
We start with a call where you walk me through what is slowing the team down right now, and I tell you straight whether I am the right person to take it on or whether you would be better served by someone else.
Scope agreed
I put together a monthly retainer plan that matches the volume and shape of the work you want to hand off, with clear scope, timelines, and what my first few weeks will actually look like inside your business.
I get to work
I take ownership of the agreed scope, stay in touch through whichever channels your team already uses, and keep the work moving forward on its own so nobody has to remember to chase me for updates.
It gets better over time
As I go, I document the recurring work and tighten up the underlying systems, so month after month the operations layer runs a little cleaner without needing another big rebuild down the line.
The kind of work that makes the whole business easier to run.
Valentina has been an indispensable part of my team. She keeps everything running smoothly, from a complex calendar and meetings across time zones to data analytics and high-level brand support.
Her attention to detail, professionalism, and proactive approach have made a real difference in my ability to focus on strategic work.
- Monica Sanders, The Undivide Project
"Valentina has been an indispensable part of my team. She keeps everything running smoothly, from managing a complex calendar and coordinating meetings across time zones to providing data analytics and high-level brand support. Her attention to detail and proactive approach have made a real difference."
Monica Sanders
The Undivide Project
"I'm in the imagination business but can't imagine a Business Operations Specialist with more initiative, intelligence and instinct than Valentina."
Lorne Silver
Creative Chameleon, HRAI
"I hired Valentina to manage administrative tasks that had started to take too much time away from running my business. After a quick onboarding she jumped in right away and started making a huge difference."
Natalie Hill
Spur Communications
"Valentina is an incredible business operations specialist. She works with me and my team quickly, she's very responsive, and she finds great solutions to the issues I ask for help with. Couldn't recommend her more!"
Hilary Farson
Spur Communications
"Rellatech is exactly what my business needed. They handle everything, and I finally feel like I can breathe again."
Tia Robinson
Virtual Pea
"I was drowning in admin work before Rellatech. Now my calendar runs itself, my inbox is organized, and I can actually focus on growing my business."
Phoebe Beatson
BBG
"Professional, reliable, and always one step ahead. Rellatech understands my business inside and out."
Sarah Roth
Blondieco
I work inside the tools you already use.
Communication
Gmail, Outlook, Slack, Loom, Zoom
CRM & automation
HubSpot, GoHighLevel, Keap, Zapier, Make
Project & docs
Notion, ClickUp, Asana, Google Workspace
Web & ecommerce
WordPress, Webflow, Shopify, Squarespace
Course & LMS
Kajabi, Teachable, Thinkific, Circle
Design & content
Canva, Figma, Adobe Express
Reporting & data
Google Sheets, Looker Studio, Excel
AI workflows
ChatGPT, Claude, Gemini, custom GPTs
Your business shouldn't depend on unfinished tasks and fragile systems that only one person half-remembers how to fix.
Tell me what's taking too much time out of your week, what keeps breaking on you, and what's been sitting on someone's list for months, and I'll help you figure out the most practical next step from there.
Companies I've worked with.
Frequently Asked Questions
Find answers to common questions about working with Rellatech
Ready for a dedicated virtual assistant?
Admin, inbox, design, automation, you name it. Rellatech handles it end to end so you don't have to.