Do you read every email I get?

Yes, every email lands in my queue. You approve the access level: I can draft only, draft and send with your sign-off, or send directly on routine replies. I agree with you on which categories you want to see and which I close out.

How do I share access without giving you my password?

Delegated access in Gmail or Outlook, or a forwarding rule into a Front-style shared inbox. I never need your password and you can revoke access in a click.

What's your response time?

I triage twice a day, morning and late afternoon (your time zone). Anything urgent that I cannot handle is flagged in a single Slack or text. I do not pretend to do real-time inbox coverage.

Can you also book my travel?

That fits inside the Executive Virtual Assistant scope. Most clients combine inbox and calendar with executive support inside one Growth retainer.

How long until my inbox is actually under control?

Two to four weeks. Week one is the backlog burn. Week two is the system build (filters, templates, labels). By week four the inbox is maintained, not endured.

What if my voice in replies doesn't sound like me?

First two weeks every reply is reviewed by you before it goes. I keep a voice doc with the phrases you use, the ones you don't, and how formal you go with which clients.

Inbox & Calendar Management | Email Triage & Scheduling

Built for inboxes that haven't seen the bottom in months.

If you start every morning with 84 unread emails and a calendar booked over your lunch, this is the service. Quiet, daily, behind-the-scenes work that returns the first two hours of your day.

Business owners, principals, and consultants doing their own email and scheduling.
Executives whose previous EA left and the inbox has been drifting since.
Teams where meeting coordination is bouncing between three people and nobody manages it.
Anyone who has missed a client follow-up in the last 30 days because it scrolled out of view.

What clean inbox and calendar work fixes.

Inbox anxiety

The dread of opening Gmail. I triage twice a day, surface what actually needs you, and archive or template the rest.

Double bookings and back-to-back meetings

I gatekeep the calendar, hold buffer slots, and stop the back-to-back meetings that wreck your afternoons.

Missed follow-ups

Replies that get lost between Thursday and Monday. I track outstanding items and chase them before clients have to.

Meeting prep done at the last second

I assemble briefs the night before: agenda, attendee context, last conversation, what they're likely to ask.

Scheduling ping-pong

Six emails to find a 30 minute slot. I move scheduling to a single link or coordinate directly with the other side's EA.

Inbox rules that broke six months ago

Filters and labels that no longer reflect how you work. I rebuild the system around your actual priorities.

Inbox and calendar tools I run in.

Gmail / Google Workspace
Outlook / Microsoft 365
Superhuman
Spark
HEY

Calendar & scheduling

Google Calendar
Outlook Calendar
Calendly
SavvyCal
Reclaim.ai
Motion

Inbox tooling

Boomerang
FollowUpThen
Mixmax
TextExpander
Front (shared inboxes)

What's included

Inside the Starter or Growth retainer.

Twice-daily inbox triage with priority surfacing
Reply drafting in your voice (you approve and send, or I send with your sign-off)
Calendar gatekeeping, buffer time, and meeting hygiene
Meeting prep briefs the evening before each call
Follow-up tracking and gentle chasing on outstanding replies
Scheduling coordination with external EAs and clients
Filter, label, and template setup, then quarterly review
Out-of-office handover documentation

What's not included

So expectations are clear from day one.

Inboxes you do not personally read (use a shared inbox tool and add Operations virtual assistant scope)
Cold outbound sales sequences from your inbox
Personal email mixed in with business unless explicitly scoped
24/7 coverage or weekend monitoring
Phone reception or text/SMS triage
Personal travel booking (covered inside Executive virtual assistant scope)

What inbox and calendar work has looked like.

Consultant: inbox from 400 unread to maintained

Two-week onboarding cleared a 9-month backlog. Now sits at 0 to 30 unread, triaged twice daily, with templated replies for the 12 most common asks.

Coaching practice: calendar rebuild

Replaced a Calendly mess with three meeting types, hard buffer rules, and a 'no meetings before 11am' policy that finally held.

Agency principal: follow-up tracker

Outstanding replies dropped from 23 to under 5 within a month. Client check-ins now go out on a set schedule instead of when guilt strikes.

Common questions

Inbox & Calendar FAQ

Close your inbox by 6pm again.

Book a free 20 minute call. Walk me through a normal Monday and I'll show you what I'd take off your plate first.

Contact Me

An inbox you can close. A calendar you can trust.

Built for inboxes that haven't seen the bottom in months.

What clean inbox and calendar work fixes.

Inbox anxiety

Double bookings and back-to-back meetings

Missed follow-ups

Meeting prep done at the last second

Scheduling ping-pong

Inbox rules that broke six months ago

Inbox and calendar tools I run in.

What's included

What's not included

What inbox and calendar work has looked like.

Consultant: inbox from 400 unread to maintained

Coaching practice: calendar rebuild

Agency principal: follow-up tracker

Related operations work.

Order back to a chaotic Google Drive

Full student onboarding automation

Custom Google Sheets sync across three platforms

Inbox & Calendar FAQ

Other ways I support businesses

Executive Virtual Assistant

Operations Virtual Assistant

Executive & Operations Support

Close your inbox by 6pm again.